Sub-processors
These are the service providers that may process personal data to run Lightng CRM. Each is bound by a contract that limits it to providing its service to us.
Last updated: 15 October 2026. We give 30 days' notice of additions. To be told by email, write to hello@celestris.pro.
| Provider | Purpose | Location | Data involved |
|---|---|---|---|
| Vercel Inc. | Hosting and running the application | United States | All service data in transit; request logs |
| Neon, Inc. | Database hosting | United States (AWS us-east-2) | All stored account and CRM data |
| Mistral AI SAS | AI assistant (Shelly), default model | European Union (France) | Messages you send Shelly and the CRM data it reads to answer |
| OpenAI, L.L.C. | AI assistant, only if we switch Shelly to this provider | United States | As for Mistral, only while enabled |
| Google LLC (Gemini) | AI assistant, only if we switch Shelly to this provider | United States | As for Mistral, only while enabled |
| Tavily | Web search for Shelly's research feature | United States | The search query only |
| Razorpay Software Pvt Ltd | Payment processing and subscriptions | India | Name, email, payment details (we never see full card numbers) |
| Hostinger | Sending account emails (receipts, reminders) | European Union | Your name and email address, message content |
| Google LLC (YouTube) | Product videos on the public site, loaded only when you press play | United States | Standard web request data, only after you press play |
Emails you send through a mailbox you connect go through your own email provider, which you have chosen and contract with directly. It isn't our sub-processor.